Medical Equipment Supplier Red Flags
Most suppliers are legitimate. These warning signs help you spot the few that are not.
Unsolicited calls, visits or ads
Be careful if a supplier contacts you out of the blue offering free equipment, or asks for your Medicare number over the phone. Share your Medicare number only with providers you chose and trust.
Pressure to decide now
A legitimate supplier will give you time to compare. Walk away from high-pressure sales, "limited time" offers and requests for payment before you have a written quote.
Items you did not ask for
Check every delivery and every statement. If you receive equipment or supplies you did not order, or see charges for items you did not receive, call the supplier and report your concern to Medicare or your plan.
Cannot show enrollment or an address
Look for a real address and phone number, and confirm the supplier on the official Medicare supplier directory. Follow the steps in how to verify a supplier.
Quotes that are vague or only verbal
Ask for a written quote showing the item, brand, price, what Medicare will pay, and what you will pay. Use the question checklist to cover the essentials.
Where should you go next?
This page is general information, not medical or legal advice. Verify coverage details with Medicare, your plan, and your clinician.
Frequently asked questions
Where do I report suspected Medicare fraud?
You can call 1-800-MEDICARE to report concerns. Your plan also has a number on your member card.
Should I give my Medicare number to a caller?
Only share it with providers you chose and trust, not with unsolicited callers.
How do I check that a supplier is enrolled?
Use the official Medicare supplier directory or call 1-800-MEDICARE, and compare the details with the directory listing.
- Medicare.gov: Medicare Coverage of Durable Medical Equipment & Other Devices (PDF)
- Medicare.gov: official tool to find medical equipment suppliers
- CMS: DMEPOS information center
Last reviewed: November 11, 2026. This guide summarizes Medicare's published materials in plain language. It has not been reviewed by a licensed clinician. See our editorial policy and methodology.